HOW TO PLACE AN ORDER
Shopping is easy. Click on the photo of the product you wish to purchase. This will take you to a product description page. Simply select the options you want and the quantity, and click "Add to Cart". The product will be added to you shopping cart. You can click on the white shopping bag in the header at any time to view your cart. When you are ready to check-out, click on the shopping bag and select "View Cart". To proceed with the order, select "Check Out with PayPal" and follow the prompts.
PAYMENT AND SHIPPING
Our payments are handled through PayPal to provide you with secure transactions. If you do not have a PayPal account, select the option to Pay as a Guest on the payment page. Visa, MasterCard, Discover, and American Express are accepted. The shipping address will default to your billing address, but can be changed by clicking the pencil when the shipping address page is shown. We charge 6.5% sales tax on orders placed in Ohio. We offer free standard shipping to the Continental United States.
RETURNS AND REFUNDS
We offer a full money back guarantee on our products. If you are not happy with your purchase, return it to us within 30 days for a full refund. Refunds will be issued to the PayPal account or credit card that was used for the purchase. Shipping costs are non-refundable. If you have a return, please contact us at firstname.lastname@example.org.
For questions regarding order status, please send us an email at email@example.com.
For questions about our products, send us an email to firstname.lastname@example.org or give us a call at 567-241-3746. Your complete satifaction is our goal!